WDTMEDIA

Support Center

Please read our guidelines

In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
  2. No custom work provided. We had to stop offering anything that is beyond explaining how to use the product. Any custom work request will be politely declined and/or referred to third-party developers you might want to work with.
  3. Our support team endeavors to reply to all tickets within 24 hours, except on weekends and holidays. If you haven't received an initial answer within 24 hours, please open your initial ticket and ask what's going on. Our system will automatically elevate the status of your ticket.
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FAQ :: General Questions

  • Google+ Tips and Tricks Request

    Ross: How about setting up GPA circle and adding us all in. (Many have already commented on your Christmas ...

    2 Champ Answers 0 Community Answers Mar 21, 2012 03:21PM EDT

  • AP Mastery Videos

    How do i get access to the Advanced Training? Please Reply ASAP. Would of saved alot of time if psf's of t...

    1 Champ Answer 0 Community Answers Mar 05, 2012 11:40AM EST

  • GWO error with the squeeze page generator

    I have a question about the squeeze page generator. When I try to insert the GWO tracking code it works perfec...

    1 Champ Answer 0 Community Answers Feb 27, 2012 03:27PM EST

  • Featured Content Scroller

    Hi I'm seeing some random code in my Featured content scroller? You can see it here: http://makemoneybl...

    1 Champ Answer 0 Community Answers Feb 26, 2012 06:02PM EST

  • Media Feed Options

    Hi So iv'e been trying out different options with AP2. The Media Feed Options has me pulling my hair out, i...

    2 Champ Answers 0 Community Answers Feb 26, 2012 06:01PM EST

  • Theme Options

    I'm really confused with the theme options - the panel looks nothing like in the video - I realise the link is...

    1 Champ Answer 0 Community Answers Feb 26, 2012 05:16AM EST

  • Squeeze page plugin

    Hi there. I have installed the ASG2 squeeze page pluggin, but I can not select a teplate. It gives not options...

    1 Champ Answer 0 Community Answers Feb 21, 2012 09:43PM EST

  • DL - monetization

    In practice, the website might be able to rank high on local long tail keywords, but can you really make money...

    1 Champ Answer 0 Community Answers Jan 26, 2012 08:03AM EST

  • Removing social media icons/2nd request

    2nd request I would like to remove the social media icons Can you please explain how to remove I am attachi...

    0 Community Answers Jan 26, 2012 02:42AM EST

  • content page styling

    I have a client who wants a different color than white for the content posts. is that possible with AP theme?

    1 Champ Answer 0 Community Answers Jan 25, 2012 04:23PM EST

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