WDTMEDIA

Support Center

Please read our guidelines

In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
  2. No custom work provided. We had to stop offering anything that is beyond explaining how to use the product. Any custom work request will be politely declined and/or referred to third-party developers you might want to work with.
  3. Our support team endeavors to reply to all tickets within 24 hours, except on weekends and holidays. If you haven't received an initial answer within 24 hours, please open your initial ticket and ask what's going on. Our system will automatically elevate the status of your ticket.
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RB :: Product Training

  • Authority Squeeze Generator Plugin

    When I get to the Generator Login page, the two (2) training videos SPEAK at the same time makinf it very diff...

    1 Champ Answer 0 Community Answers Mar 28, 2012 10:42PM EDT

  • Create a Graphic Headline

    I just watched the ASG2 Demo video and it mentions a "create a graphic headline tool but it is no longer in th...

    0 Community Answers Jan 23, 2012 06:56PM EST

  • Why my support ticket is been ignored ?

    i submited support cases and did not get any replies it is important i would like to cancel my Rank builder ...

    1 Champ Answer 0 Community Answers Dec 08, 2011 10:39AM EST

  • i cant see the full training videos

    Hi alex how r u?i REALLY LIKED THE SYSTEM.THERE IS ONE PROBLEM WHEN I GO TO TRAINING VIDEOS I COULD ONLY SEE T...

    0 Community Answers Jul 31, 2011 04:51PM EDT

  • Truly Absent Training Material Here

    In trying to use rankbuilder, it is almost unfathomable how poor the training and resources are. You can't us...

    1 Champ Answer 0 Community Answers Jul 16, 2011 10:03AM EDT

  • Article Spinning +Training videos

    Question #1: What is the quality of Article Spinning? Does a span article make a sense? Some so called "Articl...

    1 Champ Answer 0 Community Answers May 07, 2011 02:31AM EDT

  • Missing videos

    Below is just an example of your support articles! Is this a problem on my computer only or…? The article bel...

    2 Champ Answers 1 Community Answer May 03, 2011 04:43AM EDT

  • video submitter

    Is ther training for this module? Does the title and description use spintax? Thanks

    2 Champ Answers 1 Community Answer Apr 28, 2011 08:21AM EDT

  • Need more info on Link booster

    Hi my name is Mike Deiure and I have been using Rank Builder from the start. I do love this software and have ...

    2 Champ Answers 1 Community Answer Apr 27, 2011 10:18AM EDT

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