Support Center

Please read our guidelines

In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
  2. No custom work provided. We had to stop offering anything that is beyond explaining how to use the product. Any custom work request will be politely declined and/or referred to third-party developers you might want to work with.
  3. Our support team endeavors to reply to all tickets within 24 hours, except on weekends and holidays. If you haven't received an initial answer within 24 hours, please open your initial ticket and ask what's going on. Our system will automatically elevate the status of your ticket.
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RB :: Getting Started

  • Seesmic Ping Service is taking over Ping.fm. How do I receive a Ping....

    Hello, In the Link Wheel Builder (under the "Config" tab), I am trying to get my Ping.fm user key. When I ...

    0 Community Answers May 20, 2012 03:13AM EDT
  • APSG2

    Hi, I just installed your APSG2 just now, and try to use that plugin. I follow all the step that you showed ...

    1 Champ Answer 0 Community Answers Apr 16, 2012 04:24AM EDT
  • ping.fm

    There is a box for ping.fm in the linkwheel builder config, but they say they are not issuing api keys. Are yo...

    1 Champ Answer 0 Community Answers Apr 12, 2012 02:26PM EDT
  • do my tokens add up if i have not used them yet?

    Hi, I have been signed up to dominating local for a few months. I have been busy doing other IM stuff plus wo...

    1 Champ Answer 0 Community Answers Mar 16, 2012 08:05PM EDT
  • Adding an affiliate link to a post

    I reviewed the video on how to add an affiliate link to a post. Either the video is not up to date or I am mis...

    2 Community Answers Jan 25, 2012 07:41PM EST
  • ip diversity backlinks

    Q1. how many spinnable articles should i use each time if i am submitting to let's say 50 sites. because 1 see...

    0 Community Answers Jan 19, 2012 01:05PM EST
  • Profile Link File

    Hi I cant remember where the profile link file is the list of URL's to post a profile link on can you he...

    1 Champ Answer 0 Community Answers Nov 28, 2011 03:20AM EST
  • Log in

    After I have downloaded Mass Link Poster the box pops up for you to put in your log in info. I do by putting i...

    1 Champ Answer 3 Community Answers Oct 21, 2011 01:43PM EDT
  • configuration

    i did not follow the instructions when i configured my rank builder. I have configured it incorrectly for cert...

    0 Community Answers Sep 24, 2011 04:27PM EDT
  • Article submission wont show tabs

    Please advice. The submit article's tab is not visible on my article submitter console. Thank you Mar...

    1 Champ Answer 0 Community Answers Sep 22, 2011 10:06AM EDT

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