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Please read our guidelines

In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
  2. No custom work provided. We had to stop offering anything that is beyond explaining how to use the product. Any custom work request will be politely declined and/or referred to third-party developers you might want to work with.
  3. Our support team endeavors to reply to all tickets within 24 hours, except on weekends and holidays. If you haven't received an initial answer within 24 hours, please open your initial ticket and ask what's going on. Our system will automatically elevate the status of your ticket.
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DL :: How Do I Get Started With Dominating Local

  • Error executing format block

    Not sure why this is happening, but DL template editing will not allow h2 heading to be used (other headings a...

    1 Champ Answer 0 Community Answers Apr 25, 2012 08:08PM EDT
  • THE SOFTWARE SEEMS NOT WORKING

    I downloaded the software on window 7 successsfully, but its not working. The video link you posted that will...

    1 Champ Answer 0 Community Answers Apr 13, 2012 02:07PM EDT
  • Still having trouble with the Australian data base

    The Australian data base continues to be a problem Cheryl. I cannot refine the dataset through the city or the...

    1 Champ Answer 0 Community Answers Apr 04, 2012 04:41AM EDT
  • City & Map work properly in Refine Dataset

    The Australian data base is not working properly . When creating a project...in the 'Refine Dataset' section I...

    1 Champ Answer 0 Community Answers Mar 05, 2012 08:26PM EST
  • Categories in your example

    Hi Support, I'm looking at the example site, http://www.weddingvenuesinchicago.org/ and there are 20 Catego...

    1 Champ Answer 0 Community Answers Feb 20, 2012 05:56PM EST
  • Creating separate templates for each category

    If I create separate templates for each category by creating multiple projects for the same domain how does th...

    1 Champ Answer 0 Community Answers Feb 06, 2012 08:25PM EST
  • I can't see templates in the create a squeeze section

    Hi, I FTP'ed the files for the plugin, but when I go in to my wordpress admin to add a squeeze page, I do n...

    1 Champ Answer 0 Community Answers Jan 30, 2012 09:22PM EST
  • google images

    I can't get a clear answer as to whether Google images are free to use. When I restrict the search to "reuse"...

    1 Community Answer Jan 18, 2012 04:41PM EST
  • DL pages

    I am still having trouble with the posts coming up on seperate pages. They are only posting on the main page. ...

    1 Champ Answer 0 Community Answers Jan 12, 2012 07:51PM EST
  • Databases and getting started

    Overall the idea of this and the training is very promising. The challenge I have found - is the the traini...

    2 Champ Answers 0 Community Answers Jan 08, 2012 07:02PM EST

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