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Please read our guidelines

In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
  2. No custom work provided. We had to stop offering anything that is beyond explaining how to use the product. Any custom work request will be politely declined and/or referred to third-party developers you might want to work with.
  3. Our support team endeavors to reply to all tickets within 24 hours, except on weekends and holidays. If you haven't received an initial answer within 24 hours, please open your initial ticket and ask what's going on. Our system will automatically elevate the status of your ticket.
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Cancelling my Account

Jon Davies Aug 19, 2011 07:32AM EDT

Hello,

I am trying to cancel my Rank Builder account. I no longer have the original email.

Thanks

1 Champ Answer

Cheryl A. Aug 19, 2011 02:28PM EDT

Hi Cheryl A. the customer support manager here. Listen I'm happy to help you, but you've opened a public ticket - which means any information I give you ask from you - would be seen publicly.

So, in order to help you, what I need you to do is open an email ticket and send me the email address you use when purchasing from Clickbank and we'll go from there. I'll be watching for your ticket - please put 'Cancel Rank Builder Account' in the subject line of the ticket so that it comes directly to me.

Cheryl A. | WDT Media Support Champ
http://supportchamps.com

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