WDTMEDIA

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Please read our guidelines

In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
  2. No custom work provided. We had to stop offering anything that is beyond explaining how to use the product. Any custom work request will be politely declined and/or referred to third-party developers you might want to work with.
  3. Our support team endeavors to reply to all tickets within 24 hours, except on weekends and holidays. If you haven't received an initial answer within 24 hours, please open your initial ticket and ask what's going on. Our system will automatically elevate the status of your ticket.
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Jon Davies Aug 12, 2011 04:47AM EDT

Hello,

I am trying to cancel my subscription to Rank Builder, but have not been able to find the original email. Can you please tell me how I go about cancelling this subscription?

Thank you,

Jon

1 Champ Answer

Cheryl A. Aug 12, 2011 05:01AM EDT

Cheryl A. the customer support manager here. Please close this question and open an email support ticket - questions are open to the public and email tickets are private. I can help you cancel your account, but I'll need your personal account information that we don't want to share with everyone!
Your other option is simply to open a clickbank refund request, but I'm happy to take care of that for you.

Cheryl A. | WDT Media Support Champ
http://supportchamps.com

This question is closed to new answers.

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