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In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
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I can't see templates in the create a squeeze section

Carlos Hernandez Jan 30, 2012 09:22PM EST

Hi,

I FTP'ed the files for the plugin, but when I go in to my wordpress admin to add a squeeze page, I do not have access to any of the templates. The drop down box has not selections.

Thanks

1 Champ Answer

Cheryl A. Jan 31, 2012 05:27AM EST

Cheryl A. the customer support manager here. Thanks for writing in. I'm afraid I don't have a quick answer without taking a look to see what's going on - it sounds as if the plugin didn't fully install,. However, you've opened a public question which can be seen by everyone, and I'm going to close this and ask you to open a private email ticket, and explain the problem again and include your url and login information. I'll be looking for your new ticket, and we'll be happy to help.

Cheryl A. | WDT Media Support Champ
http://supportchamps.com

This question is closed to new answers.

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