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Adding an affiliate link to a post

Rick Jan 25, 2012 07:41PM EST

I reviewed the video on how to add an affiliate link to a post. Either the video is not up to date or I am missing something. No dialogue or place shows up on the post editor to add an affiliate. I have also selected show affiliate links under theme options. What am I missing?

2 Community Answers

Up 1 Rated Down
Scott Jan 25, 2012 10:49PM EST

i DON'T HAVE AN ANSWER, BUT i JUST WANTED YOU TO KNOW, YOU ARE NOT ALONE. i AM HAVING SOME PROBLEM HERE. THE VIDEO SHOWS A LINKS BOX, NOT THERE! help!!!! SG

Up -1 Rated Down
Scott Jan 25, 2012 11:17PM EST

I'm back and I have figured it out for you and ME! You do not get Global Media Options to appear under all posting types. I found that next to enabling the option, it tells you that it will only appear under certain conditions. Those are review sites , and couple of others. Please see AP Launcher - Front Page options and styling. (I believe) Also, make sure the sure display options are set properly. This includes the check box, for Global Media Options is checked. I now have access to them, and it works. I don't understand why they only allow usage for certain types of post. Global to me means - Everywhere! Hope this helps you!!
Later...SG

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