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Removing social media icons

maryann Jan 25, 2012 03:05AM EST

How do I remove the social media icons at the bottom of the page

I am including an image for reference

http://ultimatesolutions.org/wp-content/uploads/2012/01/Authority-Pro-help.jpg

Thank you in advance for your help!

2 Champ Answers

Jad Y. Jan 27, 2012 06:52AM EST

Jay here with customer support,

Thanks for writing in,

I transferred your ticket to our tech team, we will get back to you asap.

Jad Y. | WDT Media Support Champ
http://supportchamps.com

Jad Y. Jan 30, 2012 05:59AM EST

Jay here,

This is a plugin that you're using to add these social sharing icons. Unfortunately some plugins will also add them on sales and squeeze pages because of the method they use to insert them into your site (a bad one). The only way to get rid of them is to deactivate the plugin and use a different. We currently don't have any recommendations, but you should look for one that only inserts these on actual posts and pages OR allows you to exclude post and pages of your choice (like your squeeze/sales pages).

This question is closed to new answers.

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