WDTMEDIA

Support Center

Please read our guidelines

In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
  2. No custom work provided. We had to stop offering anything that is beyond explaining how to use the product. Any custom work request will be politely declined and/or referred to third-party developers you might want to work with.
  3. Our support team endeavors to reply to all tickets within 24 hours, except on weekends and holidays. If you haven't received an initial answer within 24 hours, please open your initial ticket and ask what's going on. Our system will automatically elevate the status of your ticket.
Hide

SEO Video Sitemap was viewable but suddenly stopped working

Ed Brancheau Jan 17, 2012 09:30PM EST

Hello,

I installed SVS and it was working perfectly but then all of the sudden, it just stopped working and the XML file is blank... http://sandiegosaga.com/videositemap.xml

What do I do?

1 Champ Answer

Randy S. Jan 18, 2012 04:27AM EST

Hello Ed,

Thanks for writing in.
Can you send over your log ins by emailing us:
http://www.supportchamps.com/customer/portal/emails/new
So I can take a look at your site and see what I can do.

Randy S. | WDT Media Support Champ
http://supportchamps.com

This question is closed to new answers.

Contact Us