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In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
  2. No custom work provided. We had to stop offering anything that is beyond explaining how to use the product. Any custom work request will be politely declined and/or referred to third-party developers you might want to work with.
  3. Our support team endeavors to reply to all tickets within 24 hours, except on weekends and holidays. If you haven't received an initial answer within 24 hours, please open your initial ticket and ask what's going on. Our system will automatically elevate the status of your ticket.
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Licensing on more than one PC.

Mark Schwartz Jun 19, 2011 02:56PM EDT

I travel a lot and want to use RankBuilder on my Desktop when I am at home, but on my Laptop while traveling. Is there any way you can figure out how to let me do this without me having to purchase 2 licenses?

Having to reset the license everytime I want to switch back and forth is pretty bogus.

2 Champ Answers

Cheryl A. Jun 19, 2011 06:58PM EDT

Hi Mark, You've asked this question on the open forum (which means it's available to the public), and I need to be able to give you information that is not shared. Can you please open an email ticket? To do that you go to the same page you opened this question, and choose "email us" - and I'll be happy to help you.

Cheryl A. | WDT Media Support Champ
http://supportchamps.com

Cheryl A. Sep 03, 2011 03:50PM EDT

Cheryl here again - if you still want the answer to your question, please open an email ticket and I'll be happy to help.

1 Community Answer

Up -1 Rated Down
sunny ng Sep 03, 2011 10:19AM EDT

Logmein software, you can control/do whatever on your pc from anywhere in the world url=https://secure.logmein.com/

u install software on both of your pc notebook, then u can play around

hope this help

[url=http://www.amaincollection.com/general/people-pc/]people pc[/url]

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