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Not populating the tokens DL
For over two weeks now I have not got a reply from support with a fix to my issue so I'm posting to the public now to see if others can help.
For three weeks now I have been trying to populate a project with content and I keep getting the same results.
The Post tittle are not populating the tokens when pulling the posts content from DL.
Image of my results:
http://screencast.com/t/gF69glPoIO
New reviews of *Business_name* in *City*, *STATE*
If there is something wrong with my tokens above here please advise.
Yes I have deleted and re-installed the newest version DL plugin.
Please help.
Thanks
Chad
1 Champ Answer
Cheryl A. the customer support manager here. I'm sorry that you're still having issues with this - Chad, what I'd like you to do is open a private email ticket - I've looked and I don't see an open ticket for you now - so that I can get your url and login information, if it's needed.
Secondly, for everyone - what version of the plugin are you using? If you haven't deleted the old plugin and reuploaded and actived the latest version that has fixed this bug - this happened about 2 weeks ago, I think - Jared sent out a notice, and there was also an update posted inside the members' area.
If that doesn't solve your problem, it could be that the database you're using is still being geo-mapped - not all businesses have claimed their Google pages or maps sites - so it's possible reason you're seeing errors in the listings is because the business doesn't have those listings yet, and that's just one other way you can work with local clients and make money - you can help them get set up so they can be found.
But of course, if any of you want a refund, please DON'T ask for it here - because everyone would be able to see your private information - so please open a private email support ticket and enclose a copy of your original receipt and I'll be happy to provide you with a refund...
Cheryl A. | WDT Media Support Champ
http://supportchamps.com
3 Community Answers
Seems there other others with same issues and days with out support.
http://www.supportchamps.com/customer/portal/questions/88748-why-does-dl-gerneric-template-not-display-token-nor-short-tag-data-from-database-
Please fix or at least reply to your customers.
Yes I'm not happy as this should have been fixed weeks ago.
I have similar issues and have opened a ticket 3 weeks ago and no response yet... no fix... and I can not work with the App...
Yup not happy at this point and may ask for a refund if this are not fixed in the next few days as it's been 3 weeks with out a fix and over a week for any help or even a reply.
This question is closed to new answers.