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In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...
I tried email confirmation, it would not connect. So I went back to do a POP3 test in the email section, and it keeps failing so I am unable to register successfully with 26 Web 2.0 sites.
I tried a POP3 test with another software and it worked just fine. What next, your system seems to be failing quite often. Need some help please.
Hi Richard,
Thanks for writing in.
This error message usually occurs, because you have failed to use a POP3 enabled email address to receive the verification emails.
It is strongly suggested that you use the build in tool in Rank Builder, to create a yahoo.co.uk email account. If instead, you choose to use your own email account, then be sure to enable POP3 in it, (which of course, is done automatically in Rank Builder's email account creation).
On the other hand, if you did correctly setup the RB yahoo.co.uk email account...
Sometimes very rarely, we have seen Yahoo itself, fail to POP3 enable your newly-created email account. So please check to make sure that POP3 is enabled in the yahoo.co.uk account configuration. To do that, go to your Yahoo account and:
Options --> More Options --> POP&Forwarding
Hopefully that helps. Happy new year!
Randy S. | WDT Media Support Champ
http://supportchamps.com
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