WDTMEDIA

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Please read our guidelines

In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
  2. No custom work provided. We had to stop offering anything that is beyond explaining how to use the product. Any custom work request will be politely declined and/or referred to third-party developers you might want to work with.
  3. Our support team endeavors to reply to all tickets within 24 hours, except on weekends and holidays. If you haven't received an initial answer within 24 hours, please open your initial ticket and ask what's going on. Our system will automatically elevate the status of your ticket.
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Cancellation Of Rank Builder Subscription

Kadri Egbeyemi Dec 22, 2011 03:28AM EST

Hello,

thank you for your rank builder software. I would like to cancel my subscription and have a refund back to my credit card and stop further charge to my account. Please acknowledge receipt of this message . Thanks.


Kadri Egbeyemi

1 Champ Answer

Cheryl A. Dec 22, 2011 07:37AM EST

Cheryl A. the customer support manager here. Thanks for writing in. But you've sent this request on our public forum - which basically means everyone would be able to see your private information. Please choose the "Open a Case" email option, which opens a private ticket. I'll be happy to authorize a refund for you as soon as I can communicate with you privately... Thanks!

Cheryl A. | WDT Media Support Champ
http://supportchamps.com

This question is closed to new answers.

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