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In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
  2. No custom work provided. We had to stop offering anything that is beyond explaining how to use the product. Any custom work request will be politely declined and/or referred to third-party developers you might want to work with.
  3. Our support team endeavors to reply to all tickets within 24 hours, except on weekends and holidays. If you haven't received an initial answer within 24 hours, please open your initial ticket and ask what's going on. Our system will automatically elevate the status of your ticket.
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Authority Pro 2.0 Theme Options Not Showing Up

Last Updated: Jun 13, 2011 02:17AM EDT

Q: I installed Authority Pro 2.0 and followed the installation video 2 completely, but now when I go to "appearance"  the authorize theme options -
mine does not exist. I have the AP dashboard, squeeze pages etc but the theme options are not there.

Answer:  This is because with the new updated version of AP 2.0, the theme option has been moved to the dashboard - to make AP even faster and easier to use, you'll find it in the big menu at the top with the new link to the theme options.  You'll find the Authoritize Theme Options at the top of the page in the big dashboard.

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