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Please read our guidelines

In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
  2. No custom work provided. We had to stop offering anything that is beyond explaining how to use the product. Any custom work request will be politely declined and/or referred to third-party developers you might want to work with.
  3. Our support team endeavors to reply to all tickets within 24 hours, except on weekends and holidays. If you haven't received an initial answer within 24 hours, please open your initial ticket and ask what's going on. Our system will automatically elevate the status of your ticket.
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Can't access Authority Pro or Advanced SEO Upgrade

Last Updated: Jun 07, 2011 06:47AM EDT

Do you get an error message that says:

Sorry about this but this training section is reserved for those who
purchased the SEO Formula Advanced training. Your membership level
(RankBuilder Member) doesn’t permit you to access this content.

If you’re having trouble or think there is a mistake, send request a
VIP Members Upgrade by filling the Upgrade Request Form.

To Access The Rank Builder VIP SEO Training, try this:

Step 1: Fill out the "Upgrade Request Form" which is located untder the VIP Training Tab inside your Rank Builder membership.
You'll find it here:
 http://rankbuilder.com/access/media/seo-formula

Step 2: If that doesn't work, please fill out a support ticket and include a copy of your Clickbank Receipt - just copy and paste it into the ticket,
and one of our Support Champs will do a manual upgrade of your membership.

Note: If you've already completed Step 1, please mention that in your support ticket.

Step 1: To Access the Authority Pro Authoritize Theme, please go here to Log-in:
:
http://authoritypro.com/access/

Step 2: If you still can't login, please open a support ticket, choose "Authority Pro" as the product and paste a copy of your original clickbank receipt that was emailed to you after you purchased.

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