Support Center

Please read our guidelines

In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
  2. No custom work provided. We had to stop offering anything that is beyond explaining how to use the product. Any custom work request will be politely declined and/or referred to third-party developers you might want to work with.
  3. Our support team endeavors to reply to all tickets within 24 hours, except on weekends and holidays. If you haven't received an initial answer within 24 hours, please open your initial ticket and ask what's going on. Our system will automatically elevate the status of your ticket.
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Getting Started with Authority Pro

Last Updated: May 08, 2011 07:14AM EDT

If you're ready to get started with Authority Pro, here's what you need to do:

1. Make sure you've completed your registration for the membership site:
http://authoritypro.com/register

2. Log-in to the Members' site here: http://authoritypro.com/login

3. Once you've logged-in, you'll be directed to the members' area, where you'll find step-by-step video training, tools, cases studies and much more! You can access that here:
http://authoritypro.com/access

4. Make sure to watch the short welcome video - please leave a comment in the comment section below. This is your first step in becoming part of the Authority Pro community.
http://authoritypro.com/welcome-to-ap

5. You can download the latest version of the software inside the members' area - just look for the "AP Updates" tabe at the top of the page.

6. Begin watching the video training - if you're new to Authority Pro, start with the "The Basics"

And there you have it... Good luck and have fun with Authority Pro!
 

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