WDTMEDIA

Support Center

Please read our guidelines

In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
  2. No custom work provided. We had to stop offering anything that is beyond explaining how to use the product. Any custom work request will be politely declined and/or referred to third-party developers you might want to work with.
  3. Our support team endeavors to reply to all tickets within 24 hours, except on weekends and holidays. If you haven't received an initial answer within 24 hours, please open your initial ticket and ask what's going on. Our system will automatically elevate the status of your ticket.
Hide

How do I log-in to the Rank Builder site?

Last Updated: Apr 19, 2011 05:04PM EDT

You can login to Rank Bullder's membership site here: http://rankbuilder.com/access

Make sure you're using the right username (the email address you purchased the software with) and the password you were either given after purchasing the product or the one you changed it to the first time you logged in.



If you continue to have problems logging in, check to make sure your membership is active. If that doesn't resolve the issue, please open a support ticket and one of our support champs will be happy to help you fix it.

Contact Us