WDTMEDIA

Support Center

Please read our guidelines

In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
  2. No custom work provided. We had to stop offering anything that is beyond explaining how to use the product. Any custom work request will be politely declined and/or referred to third-party developers you might want to work with.
  3. Our support team endeavors to reply to all tickets within 24 hours, except on weekends and holidays. If you haven't received an initial answer within 24 hours, please open your initial ticket and ask what's going on. Our system will automatically elevate the status of your ticket.
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Getting Started with Rank Builder

Last Updated: Apr 05, 2011 07:24AM EDT

Wondering where to start with Rank Builder?
You can get started in 4 easy steps:

  1. Download and install the RankBuilder Software.  You can download the RankBuilder software by logging-in to the membership site.  You will find all downloadable items in the Download Center.
  2. Activate your software, by entering your email address and Clickbank order ID into the appropriate boxes.  Your license key is your Clickbank order ID.
  3. Download the RankBuilder Manual, which is an 88 page guide that walks you straight through the steps of setting up, and using RankBuilder to it’s full effectiveness.  This is a good read when you’re first getting started.  You can Download the RankBuilder Guide from inside the membership site as well.
  4. Check out the training videos in the video training section.  These videos show you step by step how to get up and running with RankBuilder.  You can view all the video training in the Training Area of the members' area.

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