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In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
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Fatal Error Line 81

Last Updated: Jan 10, 2012 01:00PM EST
Q : Can't activate the plugin as I get an error message : Fatal error: Call to undefined function curl_init() in /home/beau/public_html/blog/wp-content/plugins/gvideositemap/sitemap_gen.php on line 81

A : This means the php curl function is turned off in your host's  server settings which is required for the plugin's activation and internal functioning.  Normally this is turned on by default on 98% of host, but your host must have it off.  You can request it to be turned on by contacting your hosting company and showing them the error and simply asking them to activate php curl.  If they won't I can suggest either trying it on a different host, like Host Gator or of course, we will refund your purchase that's not an option.  Sorry for the inconvenience.

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