WDTMEDIA

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Please read our guidelines

In an effort to answer all tickets within 24 hours, WDT media has created a new customer support policy, designed to make it easier for our support champs to answer your questions faster and better. Please note this new policy goes into effect October 25, 2011...

  1. Only 1 question or topic per support ticket. If you have issues that are related to each other, please do include them in your initial support ticket. But if you have different questions or topics, you will need to open a support ticket for each topic or question. (Please note, tickets are answered in the order received, so opening multiple tickets for the same questions will only delay your response time.)
  2. No custom work provided. We had to stop offering anything that is beyond explaining how to use the product. Any custom work request will be politely declined and/or referred to third-party developers you might want to work with.
  3. Our support team endeavors to reply to all tickets within 24 hours, except on weekends and holidays. If you haven't received an initial answer within 24 hours, please open your initial ticket and ask what's going on. Our system will automatically elevate the status of your ticket.
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I can't login to the site

Last Updated: Dec 06, 2011 09:33AM EST
Q: I can't login to the site - I've tried the password I was sent when I signed up. I requested a new password - and now I can't log-in with either. Please help me access the product I paid for!

A. The developer of Dominating Local discovered a glitch in the password system on Friday, December 2, 2011. This issue was fixed on Saturday, December 3, 2011.

If you've forgotten your password, or you're having problems logging in to Dominating Local, just go here http://app.dominatinglocal.com/

Click the forgot password link, then enter your email. You will receive an email message with a link that takes you to the page where you can reset the password into something you will remember. Enter your password twice and click the save button.  within a minute or two, your new password will be entered into the system, and you can login. That link again is: http://app.dominatinglocal.com

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